12/16/2023 0 Comments Kasa smart switchIf your issue is fixed by implementing this method, then you’ll be sure that the problem is more related to the detection of voice commands. That way, you won’t have to deal with any detection problems, and the voice command will register properly. If you’ve yet to isolate the issue, make sure to update the voice command confirmations and stand close to the Alexa unit. Sometimes, you will also need to check the voice commands for the smart skill. Hopefully, you won’t have to deal with the same errors when the skill is added to the smart unit. So, open up the Alexa app and remove the smart skill linked with the Kasa light switch.įrom there, make sure your app is updated, and then log back into your account. Most of the time, you can fix this issue by removing the skill and adding it again one more time. So, you will have to narrow down the issue to the configurations of the smart assistant. Now, there can be a variety of reasons behind this error. However, there have been a few complaints about the Alexa skill not working. On the off chance your device is faulty, you can also claim a replacement order if your warranty is still intact.Īlexa integration is one of the most crucial elements of this smart system. So, open up a support ticket or send them an email to receive professional help. They will guide you step by step on how you can solve any issue you face. If you’re facing any other issues that are not mentioned here, then your best option would be to contact the Kasa support team. When you’re done, launch your Kasa smart app and try to pair your Kasa smart device after giving it a quick restart, and most probably, your problem will be fixed. After which, you can clear all app data from the app storage settings. Next, navigate to app settings and go to Kasa smart app and click on it. Remove the Kasa device from your app, after that, go into your phone settings by swiping down and clicking the settings icon. Here are some possible fixes that can potentially sort out this issue. It can either be a minor bug in the Kasa Smart App, or there might be something wrong with your light switch. Physically moving the router closer to your smart device can also potentially sort out the problem for you.īecause moving the router close to the switch will improve the signal strength, and your smart device will face less difficulty in connecting with your home network.Ī lot of users have reported issues with getting the light switch paired up with the Kasa smart app. Make sure to check for upper case letters or special characters you might have in your Wi-Fi password. If the problem still exists, give your router a quick restart and recheck the credentials you’re putting into your smart device. So, make sure to check from the admin control panel that your Wi-Fi channel is set to 2.4GHz and not 5.0Ghz. In most scenarios, users are not aware that their smart devices can’t connect to a higher bandwidth than 2.4GHz. This can be due to a lot of reasons, including a faulty router or incorrect credentials.įirst and foremost, you need to check the bandwidth on your router. Unless, of course, they are damaged, or something is wrong with your power outlet.Īnother very common issue with Kasa smart switches is that users can’t get them to connect to Wi-Fi. After you have connected the switch properly and your lights will have no problem turning on. You can also look up some tutorials on YouTube for a better understanding of how the wiring is supposed to work. If you want to set up the light switch yourself, then what you can do is follow the user manual step by step and make sure you follow every instruction as it is. He will get the problem fixed for you, and all you will have to do is pay a bit of an installation fee, depending on where you live. It will probably be a better option to just hire a professional if you want to save time. You can sort out this issue by either starting the process again or hiring a trained professional to help you out. Most of the time, this happens during self-installation processes as the majority of Kasa customers don’t know how to set up a light switch. This is usually caused by a faulty wiring setup from the customer’s side. Let us go through a few of these issues and quick ways to troubleshoot them.Īfter setting up the Kasa Smart light switch, one of the most common problems you will run into is the lights not turning on. So, you won’t have to worry about minor problems with the integration of these light switches with your existing system.Įven though Kasa products are extremely reliable, there are still some common Kasa smart light switch problems that you can run into.
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